Customer Center Planning Consultancy Service


Overview
According to different demands from our business customers, we provide comprehensive services of customer service center from integration of software, hardware, and system, planning for business procedures to the establishment in order to allow enterprises to establish customer service center easily with the most appropriate resources.

Common Pain Points
  1. The company is just established and has no idea where to start planning for customer service.
  2. The software and hardware in the existing customer service center are overloaded and require upgrading and integration.

Applicable Scenarios

Customer Service Center, working in conjunction with “NEC exchange and phone traffic integration solution” combines “customer service management system developed by President Technology and reference of complete one-stop service” to provide the most complete LCM services.

Usage Benefits
  1. The comprehensive services of self-establishment, lease, outsourcing, and subrogation can be carried out according to the development and planning of the customer service center.
  2. The perfect service management system combines smart online customer service with multiple-channel services.
  3. The best customized system is created through usage of abundant system integration experiences acquired over many years, which greatly elevates operational efficiency.
 
 
Business contact

Sales Supervisor   Allen
02-2627-5877 ext. 6334

Sales Supervisor   Eric
02-2627-5877 ext. 6336

sales@ptc-nec.com.tw
 

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