統智科技股份有限公司
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Repairer equipment management system
Repairer equipment management system
Overview
Equipment management system for maintenance provider is mainly to help providers to precisely and effectively manage the equipment and component going in and out the warehouse, the automatic dispatch of technician, the monitoring of maintenance progress, and the control of service timeliness.
Common Pain Points
The notification of maintenance case, operational process and progress, failure to timely dispatch, standardization and follow-up, all of which often causes customer complaints.
Inventory management of equipment or component is not easy, and it lacks a complete system to record and control warehousing information.
Applicable Scenarios
Usage Benefits
Standard service process and transparent information achieve real-time dispatch as well as enable tracing the progress of maintenance case and the content of equipment maintenance so that the equipment maintenance effectiveness can be enhanced.
Equipment maintenance rate can be understood through data collection and analysis, and equipment quality and component inventory volume can be effectively controlled.
Through the system platform, real-time case information sharing can be achieved, which can in turn elevate customer satisfaction and establish good brand image.
Business contact
Sales Supervisor Tommy
02-2627-5877 ext. 6216
sales@ptc-nec.com.tw
Information Overview